Server Administration
To compete in today’s marketplace, you need a solid IT infrastructure that can support the weight of your business. This infrastructure needs to efficiently integrate critical business information and deliver it to employees, trading partners, suppliers, and customers. Your infrastructure should also add business value by allowing you to scale as the need arises.
Our Server Administrator service include design, install, administer, and optimize company servers and related components to achieve high performance of the various business applications supported by tuning the servers as necessary. This includes ensuring the availability of client/server applications, configuring all new implementations, and developing processes and procedures for ongoing management of the server environment. Where applicable, the Server Administrator will assist in overseeing the physical security, integrity, and safety of the data center/server farm.
SBS has the breadth of the functional expertise required to manage your ever-growing IT environment. Our expertise combined with a process-driven approach spans a diversified set of systems and technologies that meet the IT infrastructure support needs of most organizations. We leverage our technical expertise and global delivery model to offer IT infrastructure support services covering networks to systems and servers to applications and desktops.
Our extensive industry domain expertise combined with multi-platform multi-vendor experience enables you to lower TCO and achieve significant improvement in service levels while reducing downtime. Our tried and tested service transitioning methodology ensures minimum disruption of services and optimum knowledge transfer.
Our main goal is to offer high-level and complete server remote management and administration service that you can fully trust. Our admins are certified and true experts in remote server management. We are one of the very few companies offering full support for custom solutions for IBM WebSphere Product Suite.
Whether it’s a Web server or Application Server we can implement a maintenance plan that suits the needs of your business. A maintenance plan should directly address the needs of the business, and SBS understands that your Servers require support contracts that address those business needs directly. We can formulate a plan based on a Service Level Agreement that is between 99.5 and 100% uptime depending on your needs. All server maintenance plans include bug fixes, patch management, security vulnerability assessment, uptime monitoring, and a monthly report on performance.
Lists of some of the kinds of servers we support are as follows:
◾ WebSphere Application Server
◾ WebSphere Portal Server
◾ WebSphere Content Management
◾ WebSphere Process Server
◾ WebSphere MQ
◾ WebSphere Message Broker
◾ WebSphere Commerce Server
◾ WebSphere Data Power
◾ WebSphere Business Modeler/Monitor
◾ Apache Web Server
◾ Apache Tomcat Application Server
